How are you ensuring data is kept up to date and checked for accuracy and completeness?

As public records, the authority is required to preserve a copy of the application/accompanying documents on the public register from the time of the application. As such, this data would not be updated when a decision has been made. Information related to the application can be updated by officers during the period where an application is under consideration, should they be made aware of changes to the application information.

What is the process (administrative & technical) that enables necessary data corrections to be made?

Administrative - case officer receives enquiry /request to amend data. Officers can take action immediately.

Technical - case officer updates relevant fields in database and saves.

Technologies and systems