Host protection

• It is imperative that Kindred and Guests treat Hosts’ homes better than we treat our own.
• Kindred offers host protection up to $100,000 per trip to cover any accidental damage to the home or any personal property within the home that occurs during a Kindred stay.
• We only ask that the Host notify their Kindred concierge within two (2) business days of discovering the issue and within 30 days of the Guest leaving, with evidence that the Guest, or anyone the Guest invited into the Home, caused the damage.
• Kindred will notify the Guest if the Damage Claim is over $200. Kindred will work collaboratively with the Host and Guest to find an acceptable solution, so long as everyone acts with honesty and good intentions. Kindred will cover damage up to $100,000 provided that Kindred (i) can investigate the Damage Claim; (ii) deem it accidental; and (iii) the Host’s damage is not covered by existing insurance policies.
• Kindred reserves the right to seek reimbursement for accidental or intentional damage from a Member or their existing insurance policies if Kindred covers repair costs that are later able to be covered by other insurance policies.
• Please refer to the Complaints section in Kindred’s Terms of Service for additional information.