Daily Structure

Every morning:

• Pull 10–15 fresh leads (from two different time zones)
• Color code them by day
• If you get through them before the next dial time, select another 10 leads

Example:

• Monday = Red
• Tuesday = Blue
• Wednesday = Green

Day 1 — Fresh Leads

Call Times

Option 1:

• 11 AM
• 1 PM
• 4 PM
• 6 PM

Option 2:

• 2 PM
• 4 PM
• 6 PM
• 8 PM

1st Attempt

• Double dial
• Send intro text

TEXT: Hi NAME, this is YOUR NAME. I’m returning your request for your veteran benefits information. When is the best time to reach you today — daytime or evening?

2nd Attempt