Original URL: https://www.opus.so/blog/how-big-chicken-crafts-a-game-plan-for-new-restaurant-openings
Meta Title: How Big Chicken Delivers Operational Consistency with New Store Opening Training
Meta Description: A four-day learning format from Big Chicken that sets up frontline teams for launch-day success.
URL Slug: how-big-chicken-crafts-a-game-plan-for-new-restaurant-openings
A real training format that uses check-ins as a training checklist to ensure accountability during new store openings.
New Store Opening · NSO Training · Restaurant SOP Example · Mobile Training
The Problem: Scaling New Hire Onboarding for New Restaurant Openings
As Big Chicken accelerates its national expansion, consistency is key to brand success. New restaurant opening (NRO) training is critical to ensure every location delivers the same high-quality food and guest experience. With signature recipes, proprietary techniques, and rigorous standards, Big Chicken needed a new store opening (NSO) training process that could onboard kitchen staff quickly—without compromising quality.
[Add product screenshot that’s there already]
Big Chicken uses Opus to power a mobile-first, 4-day Back of House and Front of House NSO training. The hybrid training format blends: