📍 Location: Hyderabad, India (onsite only)
📧 Apply: careers@litewave.ai (include your resume and relevant experience)
At Litewave AI, we’re building the AI-powered industrial OS for regulated manufacturing, starting with pharma and API factories where compliance, quality, and performance are mission-critical. Our platform combines multimodal AI, real-time document intelligence, and human-in-the-loop agents to help factories achieve continuous compliance and operational intelligence.
Support engineers at Litewave are not just problem solvers. They are product champions who work closely with engineering and customer teams to ensure successful usage and adoption of our platform.
At Litewave, every deployment is mission-critical. Our software supports pharmaceutical factories producing life-saving medicines in highly regulated environments. When something doesn’t work, it’s not just an inconvenience — it could delay production, disrupt compliance, or slow down innovation.
We’re looking for a Customer Support Engineer who thrives under pressure, moves fast with precision, and genuinely cares about the user experience. You won’t just be closing tickets — you’ll be helping frontline factory teams adopt powerful AI tools, navigate new digital workflows, and solve real-world problems that matter.
This is an opportunity to be part of a high-impact team at the intersection of AI, infrastructure, and human trust — helping define how world-class support is delivered in a next-generation industrial platform.