At Pento, we're building a better and faster payroll experience for companies and their employees. We're a remote-first company, with a team in over 17 different countries.

We're looking for a Customer Success Operations Specialist to be a trusted partner to Customer Success leadership and help our customer-facing team provide our customers with a best-in-class experience!

The short version ⏳

Where: Remote 🌎, +3/-3 CET hours.

What: Customer Success operations, metrics, reporting, process-building, etc.

Why: You will help our Customer Success and Onboarding teams work more effectively and efficiently by; optimising company-wide processes, recognising trends in data and systemising best practices, and working closely with cross-functional teams to make actionable changes.

The role πŸŽ’

Data

Processes

People

Systems