Be part of the Customer Success team at a fast-paced early-stage, collaborative team going after a big market. We hire remote ๐
Liquid is the fastest and easiest way to contract and pay your global liquid workforce.
We are a venture capital-backed Techstars company building an end-to-end SaaS (software as a service) streamlining how companies onboard, manage, and pay their professional service vendors, contractors, freelancers, and suppliers.
Liquid is a future of work company โ work shouldnโt be optimized for who you work for, it should be optimized for how you work best.
Our mission is to transform how work is done, so people can get what they need to live their best lives.
If you are driven to succeed, and want to do that as part of a diverse team whose work you're proud of, we feel the same โย please consider applying to join us.
Customer Success is the heart of our company โ and sits at the center of product, engineering, sales, and marketing. Working in Customer Success is an excellent starting point for a career in tech.
Who you are
- You are excited about our mission and vision at Liquid.
- You excel at customer success.
- You're data-native and people-first. You gain energy on a day where you're moving from one video call to the next โ and you're a stickler for following up, and sharing team notes.
- You deliver data with purpose: you put information into spreadsheets, and analyze the data. You write up analysis, takeaways, next steps.
- You love what developers can build with an API. It's neat to talk about what teams are building ;-)
- You may not be a developer, but you understand how developers think and are comfortable with technical concepts. You're comfortable with developer docs. You don't bat an eye when a developer invokes an unfamiliar concept.
- You'd take a spreadsheet and customer calls over three months setting up Salesforce. (You also can explain the benefits of using Salesforce.) You assess tools based on pain points, efficiency and return.
- You write. We're not a fit if you prefer decks to paragraphs.
- And you're a fast learner, a doer, and a systems thinker.
- You handle changes to scope and requirements with grace.