Peakflo is a B2B Fintech SaaS startup part of YCombinator W22, and was picked by Techcrunch as their top 10 favorites out of a cohort of 400.

Experience: 3-7 years of experience in customer facing roles in a tech startup in Indonesia

Location: Jakarta, Indonesia

Compensation: Competitive Market Salary with Stock Options

🚀 Who we are and what we’re building

• Peakflo is a 2021 founded, Singapore headquartered B2B Fintech SaaS startup
• Finance operations at any high-growth SMB or startup is plagued with resource-intensive customer collections and vendor payment processes. Teams spend hundreds of hours in manual processes and thousands of dollars on transaction fees each month
• Peakflo has 2 key solutions: one is an Accounts Receivables Automation SaaS and the other is an Accounts Payable Automation SaaS, both targeted at startups and SMEs
• Peakflo with its simple API and one-click accounting software integrations, allows businesses to streamline their customer collections and vendor payments. More than 50 companies, ranging from early-stage startups to unicorns in SE Asia, use Peakflo each week to:

✅Save 100 hours/month on finance ops ⏳

✅Get paid faster on customer invoices by 10-20 days 📈

✅Streamline vendor payments and save 50-90% on fees 💰

• Peakflo is now setting up a customer success team based out of Jakarta, to cater to startups and SMEs in Indonesia
• Most importantly, we have begun building an environment that encourages intellectual curiosity, problem-solving, and ownership. An environment that provides the support and mentorship needed to succeed, learn, and grow ❤️

💪 What you’ll do

• Interact with newly signed up customers and activate them by taking them through the onboarding steps
• Understand finance team needs and provide tailored data-driven consultation
• Help customers who face any problems during their activation journey
• Be responsible for customer experience metrics along the entire customer journey
• Monitor issues / complaints and troubleshoot by working with Product team