<aside> 👉 Profile > Refunds. Link
Any NLG engine no matter how advanced has layers of unpredictability attached, for this reason we've built a refund system so that you get the most out of your credits. The refund system is to be used only when there is "incomplete outputs" or the data is malfunctioned and your credits have been deducted.
<aside> 🚨 Please note, The goal is not to abuse the refund system for outputs you "did not like". The quality of the output will need a little bit (not a lot), just a little bit of your guidance, so if you see yourself getting output that isn't what you're after, massage the input you provide, have a lot at our other guides on what you can do to provide the best prompts to our AI engine so you get the best outputs possible