In regards to accommodation:

• Hand sanitizers are available upon entry/exit of all accommodation and in all public areas.
• Bedrooms/cabins/tents are disinfected between every guests
• We are particularly thorough with toilets and contact surfaces such as handles, knobs, switches etc.
• All general areas (reception/lobby/lifts/stairwells) are disinfected regularly throughout the day
• Any shared facilities (toilets/showers/sauna) are cleaned and disinfected regularly throughout the day
• Where possible clients are kept socially distanced from other groups. (e.g. queuing for check-in).
• We adjust the furnishings in ways to create space and avoid crowding

In regards to meals/restaurants:

• Hand-sanitizers are provided prior to entry and exit of each restaurant
• All tables and chairs are cleaned and disinfected between each guest
• Any shared objects (salt/pepper/sugar/sauces) are cleaned and disinfected between each guest use. Or single servings/sachets are provided.
• Sharing meals can be provided but should be served with individual serving cutlery for each client
• We avoid sharing tables with other clients/groups and keep the clients separated when in restaurants
• We offer the client hand sanitizer when having to pay by card to avoid touching the machine

In regards to activities:

• We have regular internal sickness screening protocols in place. Before joining the activity or experience we ask guests to self-assess their physical condition before joining the activity. We inform guests that if they have symptoms, however mild, or are in a group where someone has symptoms, they are advised to stay at the accommodation and follow the company’s action plan.
• Physical distancing is to be practiced as much as possible if the group involves more than one household unit. How each individual moves about throughout the experience will greatly influence the group’s distancing practices - guides will lead by example
• When dining out with members outside of the household unit, distancing measures are considered. Options may include the use of bigger tables or dining on separate tables to increase physical distance