Start with the words.
You’re not designing a landing page. You’re not designing screens. You’re not even designing a product or service. You’re designing a thought sequence.
Every app journey that confuses customers, every landing page that doesn’t make sense. Chances are, the makers didn’t start with the story of how and why someone is using the thing they’re making.
You can use conversational design to plan new features, fix bugs, even figure out your tone of voice. I want to help you make it your latest superpower.
I can show you a conversational narrative I put together to help a team solve a painful product problem.
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