Sometimes, you may find an issue after uploading CSV file.
The number of recipient in Broadcast Preview might show 0 or 1 recipient, but actually you input 2 or more contacts
This issue occurs because of the number formatting in your CSV file
Therefore, We suggest you using our CSV template
Kindly follow these steps
- Click Download Template
- You'll be redirected to Google Sheet
- Next, Click File > Make a copy
- Once you get the copy > click Format > Number > Plain Text
- Then, you can input numbers according to the country code without "+"
- Once it's done, click File > Download > choose the file extension as .csv
- Last but not least, upload your downloaded CSV file to NovoChat