In NovoChat, users can add contacts to their workspace and keep them as a database

Also, users will be able to see a list of contacts and details as follows

• Name: Name of the leads, prospects, users
• Channel: the messaging channel contacts come from
• Phone: this is usually for those coming from WhatsApp
• Email: mostly for contacts added and users coming from Messenger
• Tags: tag for each contact for grouping
• Actions: there are Edit and Delete buttons
• Filter to search contacts by tag

Add New Contacts to Workspace

There are two ways to input new contact

1. Adding contacts manually one by one
2. Adding many contacts at once by using a CSV file

Follow this step-by-step Guide to Add Contacts to Your Workspace

Manually

1. Go to contacts tab/menu in NovoChat Dashboard
2. Under Contacts > Click New Contact