If you can't find the answer you're looking for in this knowledge base, then you can contact us for technical support with operating, account issues, and general inquiries.

Email

support@remotehamradio.com

From the console

Click Contact Support in sidebar.

Operating issues?

Please provide the following information:

  1. Approximate date and time of the problem in UTC

  2. The full name of the station you were connected to, band, and mode e.g. "W1/Lubec, 6m, FT8"

  3. Operating system and browser e.g. "Windows 10, Chrome"

  4. Please specify any of the following: