Companies today prefer using the best-in-class solutions for different functions such as sales, marketing, and support, using an all-in-one solution gives them more flexibility and granular control.

Here comes the pain point, teams struggle with the data sync or even availability issues. Here comes EBL, it can both receive data and send it to your desired tool in real time, so the moment you update anything in X application, Y application will also get updated.

To reduce costs and gain more granular control, you can use different solutions for different processes instead of an all-in-one solution. Doesn't matter if the tool you are using supports EBL, even webhook support will help us get data from any application and send it over to any third-party application.

For example: If you use canny for receiving feature requests from your customers, Monday.com for product management and Jira for development sprints. Moving data across manually can be hectic and time-consuming, though we suggest automating these.

Here are some simple steps which you can follow to send data from one tool to another.

Canny to Monday

Steps:

  1. Login to your EBL account, create an endpoint inside your desired project.
  2. Add this webhook endpoint generated from EBL to canny(You can set up webhooks for your canny account in: Your Subdomain > Settings > API.)
  3. Create a workflow on EBL and connect it with the endpoint created for canny.
  4. Now add a function using Monday API to add tasks on Monday. API reference: https://api.developer.monday.com/docs/items-queries#create-an-item

Note: You can use JS or If conditions to filter data or add any extra info as per your need and send it to Monday board accordingly.

Monday.com to Jira

When you need a task to be added to Jira for sprint, flag the item and webhook will be triggered.

  1. Login to your EBL account, create an endpoint inside your desired project for Monday
  2. Add this webhook endpoint generated from EBL to Monday(Help link: https://monday.com/integrations/webhooks)
  3. Create a workflow on EBL and connect it with the endpoint created for Monday.
  4. Now add a function using Jira API to add tasks on Jira. API reference: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-post
  5. Add "If" conditions, when you wish to send data over to Jira, or every action on Monday tasks will be sent over to Jira.