You've got a response! Yay! Let's go over the options you have when handling order responses.

Confirming or Rejecting an Order

All orders will have a pending Payment Status when they are submitted.

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Before confirming or rejecting an order, make sure you double check that the person has indeed sent a payment or has definitely not sent a payment.

From there, sending a confirmation email is as easy as selecting a button! Just click on the payment status dropdown and select Accepted. Confirm that you want to send an email and click Update!

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To send a rejection email, select Rejected in the dropdown and then check the email option. You'll also be able to select a reason why you are rejecting their order.

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Note: when joiners reply to confirmation or rejection emails, that reply gets sent to the email you signed up with.

Sample Confirmation Email

https://s3-us-west-2.amazonaws.com/secure.notion-static.com/4ba5c5cb-a32c-4640-a4b7-cdaad97de193/Confirmation.png

Sample Rejection Email

https://s3-us-west-2.amazonaws.com/secure.notion-static.com/63628f34-3d05-41b9-9b86-523eb32938d0/Rejection.png