Installing the app

You can install the app directly from Marketplace in the Find New Apps section or by uploading the app package (*.JAR) in the Manage Apps section of Jira.

Prerequisites

  1. Usage of the CRM Suite: Integration for Jira app requires presence of the configured application between Confluence and Jira.
  2. In Confluence you need to have the CRM Suite: Contact List app installed.

Configuring the app

  1. Navigate to Jira administration.
  2. Select Applications.
  3. In the CRM Suite section, select Configuration.
  4. Locate the application link which points to Confluence with the installed CRM Suite: Contact List app.
  5. Click Configure.
  6. In the Configure Authentication form, enter the username and password of the administrator to establish data communication.
  7. When complete, click Save.

<aside> ℹ️ If you have set up correctly, you will the CONNECTED status for the application link.

</aside>

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Configuring the time interval

You can configure the time interval which the app uses to retrieve data from the CRM Suite: Contact List app. The smaller interval, more frequently the app will update information about contacts and companies.

  1. Navigate to Jira administration.