Complete Platform Topics

Platform Overview & Navigation

This module provides a comprehensive overview of the Wallboard interface, guiding users through its core concepts and workflow across key sections. It covers essential operations such as adding and managing devices or content, using various list views, applying labels, performing bulk actions, and utilizing search and filtering tools.

Network (Multi Tenant) Management

This section explains how the system handles licenses and workspace management across multi-customer accounts. It emphasizes that resources are isolated between different organizations, with collaboration possible through team structures within each account. Administrators of the parent organization can use a central dashboard to monitor display activity, license usage, and content deployment across all customer accounts, as well as add new customers, switch between their workspaces, and manage their licenses efficiently.

User Management & Permissions

This section outlines the user management and access control system, including roles, user grouping, and interface customization. It explains the permission hierarchy—from view-only access to full system administrator—detailing each level's capabilities for creating content, scheduling, managing displays, and configuring the system. Team-based access ensures users only see resources assigned to their groups, while interface profiles customize what each user type sees by hiding or simplifying menu options without changing their actual permissions.

Device Management & Monitoring

This section covers the full device management workflow in Wallboard, from registration and configuration to monitoring and maintenance. Users learn how to register devices via pairing code or serial number, publish content to the screen, organize devices with labels and folders, and configure operational settings like brightness, rotation, and power management options. It also details monitoring tools and remote management options—such as rebooting the device, updating software or firmware, and downloading logs—to ensure devices remain up-to-date and performing reliably.

Notification Channels & Notifications

In the Notifications menu, you can easily create alerts for data source errors and offline screens. These alerts can be sent directly to recipients via email or SMS, ensuring prompt notifications and quick resolutions.

Content Creation Basics

This section walks users through creating and previewing their first piece of content using Wallboard’s Content Editor and Designer interface. It introduces key components such as the canvas workspace, where users can arrange design elements; panels for customizing element properties; and timeline management tools for controlling playback sequencing, along with options to preview the design as it would appear on a physical device. Users learn the differences between single-page and multi-page designs, create a simple layout with text and images, organize it into a sequence, and publish it to a display screen to view the result.

Template System & Quick Editing

This section explains how to efficiently create and update displays using pre-designed layouts. Users learn to organize reusable designs, generate new displays from these templates, and make quick edits to individual elements for fast customization without altering the underlying design itself. It also demonstrates how to modify multiple instances of the same design simultaneously, enabling dynamic and varied visual content.

Playlists Sequencing

This section covers how to build and manage playlists in Wallboard, including playback modes, scheduling, and rotation strategies. It introduces three different ways to view and organize sequences—editing, timeline, and scheduling views—and explains both simple and advanced scheduling options for precise timing control. Users also learn how different playback priorities (normal, takeover, and backup) work together, enabling dynamic screen rotation, while grouped content playback offers flexibility for organizing multiple items and media folders.

Schedules

This section describes how Wallboard’s temporary content replacement system allows users to override base content using a flexible, priority-based hierarchy. It explains how emergency alerts, scheduled overrides, and default content interact according to priority levels, ensuring critical or time-sensitive content displays at the right moment. Through scheduling rules, device targeting, and priority settings, users can automate scenarios—such as seasonal promotions or emergency messages—that temporarily replace regular programming and revert seamlessly afterward.

Advanced Content Creation

This module explores creating multi-page, visually dynamic content using Wallboard’s advanced design tools. It distinguishes between single-page and multi-page content, introduces different page types (regular, background, and always-visible layers), and demonstrates features such as automatic page advancement, individual page scheduling, and reusable embedded components. Users also learn to leverage advanced elements—such as the media element for displaying RSS and news feeds, the content and channel elements for layout zoning and embedding, and the weather element—and to optimize playback performance for smoother transitions and more efficient rendering.

Data-Driven Content Fundamentals

This section introduces how to connect and use live data feeds to create dynamic displays that update automatically without requiring manual redesign. It explains the different data types (manually managed, external connections, and system-generated), access permission levels, and demonstrates creating a sample "Daily Specials" database. Users then learn to link display elements—like tables, text, and images—to this data, enabling real-time updates to screen content whenever the source information changes.