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📌 Overview

Hi there!

We're Unlock, a platform for virtual experiences to build better team cohesion and culture. Our mission is to unify distributed teams through fun and purposeful interactions and create moments of delight for millions through our menu of engaging activities. We are a remote-first team ourselves, backed by top tier VCs and angel investors.

We're looking for someone proactive and driven, with great attention to detail, to join our Operations team. You will be playing an important role in making sure that all our subscriptions and virtual events run smoothly and that our customers get the best experience possible when they've booked activities.

We need you because more and more customers are using Unlock and the number of activities booked via our platform is increasing rapidly. This is a great opportunity to learn first-hand about the commercial operations of a B2B startup, work with interesting stakeholders and make a real impact at an early stage.

👋 Who we are

You can read more on our detailed "working with us" page. But here's some flavour:

• There are 25 of us at the moment including the three co-founders
• We've raised a £2m seed round and are backed by top tier funds and angels
• We are operating out of London but are remote-first and happy to hire anywhere within 3 hours of GMT
• We've got generous benefits and a work culture that highlights fun, teamwork, execution and ownership
• We like to spend time together and get to know each other as people and not just co-workers
• We know there's more to life than work and respect each other's personal time
• The most commonly-used emoji in our group chat is 🔥

🤘 The role

You will help optimise our commercial operations as we scale, continually improving our processes. You will liaise directly with customers and experience providers to manage booking enquiries and subscriptions and make sure our customers get the best experience possible.

Here are the logistics:

• 3 month contract - with the potential to transition into a full-time role depending on your performance and the company’s growth
• This is a paid internship: £360 for a 60% part-time position (24 hours per week)