Session objective

Run the recurring SAIL Command Center iteration loop as a test, learn, and enhance routine, not a generic status report. Focus on reducing overwhelm by verifying whether key tiles, links, and decision surfaces are actionable, then stage the highest-leverage reversible improvement.

Highest-leverage slice chosen

I narrowed this run to the intake-event spine because current-day inbox evidence still showed the same lead or call surfacing through multiple emails, while the command center still showed Outlook as Pending. That is a bigger daily-driver trust break than generic visual polish.

Tested surfaces

Live versus preview status