The purpose of our code of ethics is to act as a guide for our team to operate in an ethical manner, in congruence with our company values. It recognises our responsibilities to act ethically, and sustainably within the organisation and provides a reminder for how we connect with our clients, partners, colleagues, and the world at large.
Our mission is to build software that is the right answer to the right problem whilst using the impact our business has to benefit people and planet. We do this by working with clients that are trying to solve genuine social and environmental problems, big and small, and by being honest in our assessment of where technology can be effective.
Our values are placed prominently on our website and underpin how we all work together.
We Make Waves is the collective impact of those who come to work with us and we strive to ensure everyone is represented, supported and allowed to maximise their talents. Our values reflect the honesty, trust and collectivism necessary to achieve this.
We recognise that trust and openness go hand in hand. We strive to make all information about the company, (such as revenue, salaries, budgets) transparent and accessible so that our team can make the best decisions for themselves and the company. We equally rely on openness from employees, clients and our partners.
As we grow, we will strive to increase our diversity because we recognise that companies that are diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are demonstrably more creative, innovative, and successful. As individuals, we are all responsible for creating an environment of inclusion where everyone, from any background, can do their best work.
It's vitally important to us to take into account the working conditions and health and wellbeing of all our Wave Makers. Being remote first, we are aware that working from home has its own challenges. We accept that our Wave Makers are the best people to choose their working arrangements and will financially support them in doing so by providing a ‘remote working’ allowance.
We create digital products and services which are used by a broad selection of people. As well as complying with all accessibility laws and guidelines, we take due care to address any other factors that would result in the work we do becoming difficult to access or hard to use.
We pay particular attention to how people's data is secured and privacy is advocated for and designed into what we build.
Our best work is done in collaboration with many people, across numerous areas of expertise. We listen to others, contribute constructively and provide support to those who need it.
We actively seek to work with clients that are trying to solve genuine social and environmental problems and we expect our clients to recognise our values and act in the same spirit.
Our clients place their trust in us to spend their money wisely. We will be honest about how best to spend their money in respect to providing value for money in return for our expertise and time.
We will always strive to be honest about any issues that arise and take ownership of mistakes whilst we would expect our clients to do likewise.
We rely on our suppliers to provide services, such as hosting, invoicing, software, energy and connectivity and we aim, wherever possible, to choose vendors that align with our values.
We understand how important it is to pay our suppliers on time and will proactively engage in the resolution of any disputes.