⛑ Psychological safety

<aside> 💡 Providing and creating an environment of psychological safety is a company-wide priority.

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A massive two-year study on team performance, conducted by Google, revealed that the highest-performing teams have one thing in common: [psychological safety](the belief that you won’t be punished when you make a mistake).

What does psychological safety mean at an individual level?

• I feel accepted at work.
• I feel comfortable speaking my mind and telling the truth to anyone at work.
• I feel safe in taking calculated risks at work. I can stick my neck out without fear of having it cut off.
• I feel comfortable asking for support.
• I feel safe in addressing conflicts proactively and directly.
• I am confident in facing the challenges at work.
• I feel comfortable sharing my ideas freely at work.
• Nobody is going to harm me at work physically.
• Nobody is going to harm me at work mentally.

How can you contribute towards psychological safety?

• Listen respectfully to your co-workers
• Accept your co-workers the way they are, not how you'd like them to be. (Also a good recipe for any great relationship 🙂)
• Always assume positive intent in your co-workers and that people are generally trying to do the right thing
• Avoid finger-pointing or blaming when things go wrong. Instead, try to understand the root causes and collaboratively find a way to fix the underlying issues that led to the problem
• Openly share failures and lessons learned from mistakes