⛑ Psychological safety
Providing and creating an environment of psychological safety is a company-wide priority.
A massive two-year study on team performance, conducted by Google, revealed that the highest-performing teams have one thing in common: [psychological safety](the belief that you won’t be punished when you make a mistake).
What does psychological safety mean at an individual level?
- I feel accepted at work.
- I feel comfortable speaking my mind and telling the truth to anyone at work.
- I feel safe in taking calculated risks at work. I can stick my neck out without fear of having it cut off.
- I feel comfortable asking for support.
- I feel safe in addressing conflicts proactively and directly.
- I am confident in facing the challenges at work.
- I feel comfortable sharing my ideas freely at work.
- Nobody is going to harm me at work physically.
- Nobody is going to harm me at work mentally.
How can you contribute towards psychological safety?
- Listen respectfully to your co-workers
- Accept your co-workers the way they are, not how you'd like them to be. (Also a good recipe for any great relationship 🙂)
- Always assume positive intent in your co-workers and that people are generally trying to do the right thing
- Avoid finger-pointing or blaming when things go wrong. Instead, try to understand the root causes and collaboratively find a way to fix the underlying issues that led to the problem
- Openly share failures and lessons learned from mistakes