Imaginate suggests that the client identifies the following personnel from their end. The details and contact information of the same should be disclosed prior to or during the project kick-off meeting.

1. Business Point of Contact
2. Technical Point of Contact.
3. Project Owner
4. Other key stakeholders.

The client should also identify and communicate the stakeholders who will be involved in and responsible for:

• Scope approval
• Project deliverable approval
• Project change approval

Imaginate will deploy the following personnel and communicate the details to Client, prior or during the project kick-off meeting:

During Development

1. Project Manager
2. Delivery Head
3. Business/Escalation POC

Post Deployment

1. Customer Relationship Manager