Identify Client Goals and Pain Points

🎯 Client Goals

Area Goals
Facility Rentals • Make it easy for users to view rental information and track venue availability.
• Clearly display the main venue and its 6 sub-venues.
• Ensure request flow supports approval by the Facilities Manager.
Pastor’s Page • Introduce the new pastor with a biography.
• Include supporting staff to provide visibility for the congregation and the public.
Visual Design • Use more vibrant colors and updated fonts aligned with the church’s branding.
• Remove the script font currently in use.
Search Bar • Improve the search bar to return accurate results based on keywords.
Programs & Services • Add content related to church programs like the Adventurer Club.
• Possibly introduce an Announcements or Bulletin Page to centralize updates.
Bible Studies Page • Enhance layout, accessibility, and content clarity to make this key ministry more engaging and visible.
Homepage • Update carousel functionality with modern transitions or navigation arrows.
• Replace the sidebar map with dynamic content (e.g., livestream updates).
• Swap out poor-quality hero images; new images will be provided by the client.
Livestream Page • Clarify the livestream schedule (Saturdays at 9:55 AM countdown, 10 AM start).
• Highlight that the service is public and saved to YouTube afterward.
• Livestream link is buried under menu layers – consider a more visible placement on the homepage or top nav.
Navigation • Remove the unused Teams menu tab.
• Restructure menu for better clarity and access.
New Visitors • Highlight Bible studies, volunteer opportunities, and donation options to encourage engagement.
Mobile Responsiveness • Enhance page layouts and faster load performance.
SEO performance • There are currently 2 URLs that are active. https://www.christthewayadventist.ca/ and https://www.christthewaysda.org/

🔸 Pain Points

CTW’s Site Map

Figma - Site Map for Current & Proposed

https://www.figma.com/board/9ehIUaxbDv9twVgFE2IUzH/CTW-Site-Mapping?node-id=0-1&t=HhTBObsc5hO9tdoZ-1

Current Site Map

CTW current site map.png