1. At the top right corner click on the menu icon:

    https://s3.amazonaws.com/helpscout.net/docs/assets/5bebe8f22c7d3a31944df34c/images/5e27eb592c7d3a7e9ae6909c/file-1kTxTafHOa.png

  2. Choose "More tools" and then select the action "Clear browsing data...".  Or press simultaneously the key combination <Control>+<Shift>+<Del> in your keyboard.

  3. Choose “Cookies and other site data” and “Cached images and files”:

    https://s3.amazonaws.com/helpscout.net/docs/assets/5bebe8f22c7d3a31944df34c/images/5e27e9d82c7d3a7e9ae69097/file-CTVoT2fDZt.png

  4. For the Time range, choose “All time”.

  5. Click on "Clear data".

  6. Now Open Developer Tools by clicking <F12> or press simultaneously <Control>+ <Shift> + <i> in your keyboard.

  7. Right click on the refresh icon next to navigation arrows and choose “Empty Cache and Hard Reload”:

    https://s3.amazonaws.com/helpscout.net/docs/assets/5bebe8f22c7d3a31944df34c/images/5e27ec3504286364bc94394d/file-TIL9qXkjmy.png

  8. Now navigate back to app.evocon.com and log in.