Complete Email Library for All 4 Risk Tiers


📚 Template Library Overview

This document contains 15+ email templates designed for different churn risk levels and scenarios. Each template is:


🟢 TIER 1: LOW RISK (Score 0-3)

No Immediate Action - Nurture & Engagement

Note: Tier 1 customers are healthy and don't need intervention emails. Continue normal marketing/product update cadence.


🟡 TIER 2: MEDIUM RISK (Score 4-6)

Automated Re-engagement Emails


Template 2A: "We Miss You" - General Re-engagement

When to use: Customer inactive 14-30 days, declining engagement

Subject Line: