👉 What does your churn prediction service do?

We help B2B SaaS startups proactively reduce churn by identifying which customers are most likely to leave — before they actually do.

We use your historical customer and behavioral data to build customized churn models, generate cohort insights, and deliver reports and dashboards to support action.

👉 Who is this service for?

This is designed for small to mid-sized B2B SaaS startups, especially those with:

• Subscription billing models (monthly or annual)
• At least 12 months of customer or usage data
• A desire to reduce churn and improve retention with data

👉 What do I need to provide?

To get started, we’ll ask for:

• Subscription Data (account-level billing start/end, plan, MRR)
• Usage or behavioral data (logins, events, feature usage)
• (Optional) Any churn labels, feedback, or cancellation reasons

You can share it as spreadsheets, CSVs, or export it from your analytics tools (like BigQuery, Mixpanel, or Segment).

👉 How is this different from tools like Mixpanel or Amplitude?

Tools like Mixpanel are great for tracking usage trends and creating funnels.

Our service goes a step further — we use statistical and ML models to:

• Predict churn likelihood
• Detect behavioral patterns behind churn
• Provide segment-specific retention advice

You don’t need to set up event tracking or dashboards — we do it for you.

👉 How long does the analysis take?

Once we receive your data, you’ll get your first churn insights report within 3 weeks.

If your data is clean and well-structured, we can move even faster.

👉 Is this a self-serve tool?

Not yet. For now, it’s a freelance service — you send data, I build the model, analyze it, and send you custom reports + recommendations.

👉 Will my data stay private?