<aside> 👉 You can set your brand’s image, description, and name. You can also edit the welcoming message and other Channel default settings here. Further, you can manage and save customer data in Contacts tab. Settings location: [Channel settings] → [General] → [channel profile]
Contact and location information
Company phone number
You can set your company’s phone number so that customers can reach you through voice with only a click of a button. All your customer needs to do is click the [chat using a different method].
On the other hand, if you would like to remove the call button entirely, you only need to remove the company’s phone number from your account.