<aside> ℹ️ You might have received an e-mail recently about changes to your RHR account.

Here's the short version: We're moving away from Freshbooks so you can manage your subscription and payments directly from your RHR account.

This article will explain what's changed, and what you can expect going forward.

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The new account overview page

The new account overview page

View billing history and provide payment information here

View billing history and provide payment information here

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In January 2021, existing RHR accounts were migrated away from Freshbooks and into a new, more advanced billing system that has been custom-built for RHR.

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Instead of issuing Freshbooks invoices and requiring you to manually enter payment information, we now ask for your payment information one time in the RHR console, and then keep it on file for any future charges.

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Payments are securely stored and processed by Braintree – a PayPal company. Credit card numbers and PayPal passwords do not pass through RHR servers.

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Manage every aspect of your account in one place. Subscribe, upgrade, or cancel at any time. Browse through your complete usage and billing history.

You can expect some changes to…

πŸ”„ Subscriptions


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