<aside> 📖 Skyeng is an educational platform known mostly for its English lessons with a teacher using a webcam and prepared sets of exercises.
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Task
To improve lessons' UX. Focus on a desktop version but keep in mind that it could be converted to mobile devices.
Why
The platform is quite old, a major redesign was never done from the start of the company (2013), and it needs a new modern touch and more sophisticated UX system. There are a lot of features and a need to connect them in a helpful and friendly way.
Solution
Approach
I split the process into 3 steps:
The goal is to find current pain points users have with the platform and to find some possible solutions for them.