Care Clusters are a unique and powerful way to improve targeting and move away from the one-dimensional world of "number of services" per billing/reimbursement code. Care Clusters encapsulate coding scenarios involving multiple codes, intersection and exclusivity of codes, as well as more advanced business rules.

Care Clusters are usually created for one of these reasons:

  1. You want to pull apart a DRG code into its component procedure types
  2. You want to count instances where multiple codes (either of the same or different types) occurred together on a single claim
  3. You want to understand the reimbursement impact for special scenarios where codes receive an adjusted reimbursement when paired together
  4. You want to differentiate a code based on the setting in which it occurred, i.e. office vs facility or outpatient vs inpatient
  5. You want to combine codes (either of the same or different types) into a single count
  6. You want to only count service lines where a specific diagnosis was used
  7. You want to report on utilization of a "procedure" across care settings ("knee replacements" combining inpatient, outpatient, and ASC settings)

Billing across care settings

Inpatient Outpatient Office / ASC
Physicians (Professional billing) CPT CPT CPT
Facilities (Institutional billing) DRG → ICD-10-CM (diagnoses) + ICD-10-PCS (procedures) CPT / APC → CPT CPT

Pulling apart an episode of care (claim)

DRGs codes, which hospitals use to bill for inpatient services, can be a great way to target because they represent a bundle of related services and are thus not granular; however they also have limitations because they represent a bundle of services and are thus not granular.

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We have built the ability to decompose DRGs into their component parts to let you see the exact procedure breakdown using ICD10 PCS codes. In the example above, we might want only to count DRGs for Hip Replacements and Knees Replacement, and we might even further layer on CPT codes to count Knee Replacements or Hip Replacements that were done in the Outpatient setting as well.

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Yet another example can be seen in the case of understanding minimally invasive surgery (MIS) vs. open surgery.

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