Online Events

• All online improv bookings are non-refundable
• We reserve the right to change the instructor of any of our online improv events
• If you are unable to make your class due to illness, we will offer to transfer your credit to another session/course. This credit is valid for a period of 6 months for online improv sessions only.
• If we have to cancel a scheduled online improv event for any reason, we will offer you a choice of either a replacement online event of the same value or a full refund.
• Bookings may be transferred from one student to another before the commencement of training, after first notifying us at least 48 hours before training begins. The new student must have the necessary prerequisites for the training.

Offline / In-Person Events

• All offline improv bookings are non-refundable
• We reserve the right to change the instructor of any of our offline improv events
• If you are unable to make your class due to illness, we will offer to transfer your credit to another session/course. This credit is valid for a period of 6 months for valid online or offline improv sessions only.
• If we have to cancel a scheduled offline improv event for any reason, we will offer you a choice of either a replacement of an offline or online event of the same value or a full refund.
• Bookings may be transferred from one student to another before the commencement of training, after first notifying us at least 48 hours before training begins. The new student must have the necessary prerequisites for the training.

How to transfer credit to different class or student

To transfer your credit to another class, please send an email to [email protected] with the subject line 'TRANSFER' and add the following details:

• Your Full Name:
• Your Booking Email ID:
• Name of Class/Course Originally Booked:
• Name of Class/Course to be Transferred To:
• Any Other Details:

To transfer your spot to someone else, please send an email to [email protected] with the subject line 'TRANSFER' and add the following details

• Your Full Name:
• Your Booking Email ID:
• Name of Class/Course Booked:
• Full Name Of Your Replacement:
• Email ID of your Replacement:
• Any Other Details:

We will write back to confirm your credit transfer to a different class or a student. Please wait for us to send this confirmation.

If you have any further questions or concerns, please get in touch with us on [email protected]