Social tariffs are cheaper broadband rates for anyone who gets Universal Credit or similar benefits. Big broadband companies have promised to help those struggling with the cost-of-living, but so far fewer than 2% of eligible households have been helped.

If you receive Universal Credit or similar benefits, you could get a specially discounted broadband package, even if you’re still in contract. Generally the same quality broadband connection is available at a cheaper price, and often with only a 30 day contract commitment.

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<aside> 📣 Join the social tariff campaign today Create a free account at https://app.nous.co/ and go to the broadband page where you can ask Nous to get a social tariff on your behalf.

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Who qualifies for a social tariff?

Depending on your broadband provider, you will be eligible if you already receive Universal Credit, Pension Credit, Job Seekers allowance, Income support, Employment and Support allowance or Housing Benefits.

You can request a social tariff yourself, but with Nous on your side, you don’t need to lift a finger – we automatically identify your provider and confirm if you qualify for a social tariff. And if you do, we can apply to your provider for one on your behalf.

<aside> 📣 Join the social tariff campaign today Create a free account at https://app.nous.co/ and go to the broadband page where you can sign up for Nous to get a social tariff on your behalf.

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Applying for a social tariff

To apply for a social tariff yourself, it’s a good idea to have your National Insurance number and proof of Universal Credit or other benefits payment to hand.

If your provider isn’t listed here, read what can I do if my provider doesn’t offer a social tariff?

Broadband social tariffs details


How much could I save?

Ofcom estimates that the average household could save £144 a year by moving to a social tariff, whereas other research has estimated the typical saving at around £234 a year. Let’s have a look at a couple of examples:

<aside> 🧮 Example #1 If you’re in-contract for 36MB broadband with BT at £26.99/month, you could get the same speed for £15/month on BT’s social tariff, saving £143.88/year.

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<aside> 🧮 Example #2 If you’re out of contract paying Sky £35.50/month for 36MB broadband, you could get the same speed for £20/month on Sky’s social tariff, saving £184.80/year.

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My provider’s social tariff is slower than my current broadband

Social tariffs are there to help those on low incomes save money on a reasonable internet connection, they may not be the highest speed your provider offers as generally these are considered a premium and more expensive product. They will however be at a speed which for most people is suitable for browsing, video calling and streaming.