<aside> 👩🏽‍💻 Bilingual user experience researcher.

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💼 Portfolio | 📄 Resume | 📚 UX Resources | ✉️ Contact


I am passionate about user research. Ensuring research processes and outputs are accessible, inclusive, ethical, and usable is key to its success.

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💬 Fluent Spanish & English

🏡 Living in Chattanooga, TN

My story

I was born in Lima, Peru and moved to California, USA in 2001.

While living in the Bay Area, I explored careers in writing, photography, game design, and graphic design. The moment I realized I wanted to get into a design-related field was when I started creating and selling products for users in an online game. The internet became my teacher as I learned to create 3D model textures to create products, and write HTML and CSS to create product pages. However, it wasn't until I moved to Chattanooga, Tennessee in 2015 that I learned about User Experience (UX) Design. Since starting my UX career in 2017, I have worked with a variety of organizations ranging from start-ups to government agencies.

My love for research led me to a job at healthcare, where I had the opportunity to build a UX research practice from scratch and train a team. I went on to work with a couple federal agencies, where I got to do research that helped improve internal government processes and software. I currently work as part of a consultancy where I work with clients from varying industries, including education and healthcare.

In my free time, I serve on the ResearchOps Community board to support the global research operations community. I also run Techqueria’s UX meetup, where I manage a team of facilitators to bring together the UX Latinx community through regular meetups and speaker events.


Featured Case Studies

Portfolio


Connect with me

Linkedin | Medium | Twitter ("X") | Behance