# Alm Emails
Some of these errors are more general or contain details that the user wouldn't need and probably don't need a specific email about. So we might just need a catch all error email for those.
We apologize for the inconvenience, but there was an error when completing your reservation. Contact us to get help with your reservation.
**## Error: "Request conflicts were found" (code 401136)**
This happens when a user tries to make a request to an item on dates that already have requests for it. Kind of confusing for title level booking, but for item level booking if there's a request for an item from 9/22 - 9/25 and I try to place a request from 9/23 - 9/24, we would expect this error. We may want to suggest they try a different day.
We apologize for the inconvenience, but this item isn’t available during the time you selected. Try:
**## Error: "Limit of 5 exceeded" (code 401136)**
User already has 5 requests made (not necessarily the same item). We don't allow users to have more than 5 requests. From testing this seems only to pertain to requests and not loans or some combination of the two. A user can have a loan out and 4 requests and still make an additional request. I'm not sure what the limit on loans is, but that wouldn't relate to this error message regardless.