Lara Hogan (@lara_hogan)

Management/Leadership coach and trainer at Wherewithall. Author of bestselling book Resilient Management. Former VPE, but “forever an Engineering Manager”.

General

A lot of the structure of the book is based off Tuckmans’ Stages of Group Development.

• Chapter 1 = Forming
• Chapter 2 = Storming, Norming
• Chapter 3 = Performing

The book then moves into more “the general skills you will need” in Chapters 4 & 5.

• Chapter 4 = Communication skill
• Chapter 5 = Creating resiliency (from where the book gets it’s name)

Chapter 1 - Meet your team (Forming)

“You’re optimising (your team) for balance, not perfection.”

BICEPS (Belonging, Improvement, Choice, Equality, Predictability, Significance) are categories of the core needs that everyone has.

• Belonging: “not missing out”
• Improvement (aka. Progress): “what it takes to feel productive”
• Choice (aka. Autonomy): “it’s all about balance”
• Equality (aka. Fairness): “real or perceived, it needs to be fair”
• Predictability: “we need a balance of consistency and unpredictability”
• Significance (aka. Status): “hierarchy, title, responsibilities, but also recognition”

There’s a good example given about “desk moves” challenging all of the above!