👋 Hi! I'm a UX designer, front-end developer, and visual thinker from Edmonton in Canada.

Here are some projects that I'm proud of:

I helped a government ministry design a web application

My skills used

• Contextual interviews
• Journey mapping
• Prototyping
• Stakeholder facilitation

The opportunity

• The client was designing a new web application for a critical workflow
• The user base had a wide variety of working environments throughout the province

My process

• I ran contextual interviews
  • Talked to users in their work environment
  • Observed how they worked and the tools they used
  • Captured both spoken and unspoken frustrations
• I helped create a journey map of the entire workflow
  • Created a journey map covering the main ministry workflow
  • Shared the map with stakeholders to create alignment
• I built and tested a prototype
  • I built an HTML prototype using a static site generator
  • I used the same CSS library that the development team was using
  • I helped test the prototype in person

My Impact

• The journey map helped stakeholders all visually see their workflow for the first time
• The prototype became a crucial artifact for the development team

Ask me about these other case studies…

• I helped a tech startup pivot on a feature by running a scrappy “mechanical Turk” data import experiment.