Our Team Culture Contract:

https://s3-us-west-2.amazonaws.com/secure.notion-static.com/b2171ba1-f189-4bcb-9e83-0466e5994b1e/High_Performance_Culture_at_Impala_-_Contract_V2.pdf


Maybe you've heard: at Impala, we want to be the best.

The best in travel tech — and the best in our offerings; for not only customers, but Impalans too.

We give a lot upfront to enable our people to feel and perform their best at work.

So, naturally, we have high expectations in return.

'Being high-performance' on our team is best understood as fulfilling three commitments:

<aside> 💪🏽 **Impalans are committed to:

Achieving Results** - Hitting targets and defaulting to setting stretch goals.

Continually Innovating and Learning - Being adventurous and curious, stretching skills, embracing risks, learning from mistakes, and importantly thinking as an innovator.

Staying Human - Caring about each other as people who care about more than work

</aside>

Those 3 commitments have fed into our Core Values, our Processes, and our Performance Review structures.

We consider those above three commitments so essential to our survival as a startup that we've developed a team culture contract and subsequently, a culture deck to put them centre-stage.

In a nutshell;

High Performance means we care about always being Human, advocating Mental Health, promoting D&I, and supporting each other as a team. But we also take Performance Management seriously, and we expect folks to work autonomously towards priorities, and act for the good of the org.