Measures: How do you react to an obstacle or problem?

• Level 1: Rigid

  • Definition: The problem is abandoned if the first known method doesn't work.
  • Practical Example: "The key won't open the door. I can't get in. I give up."

• Level 2: Persistent

  • Definition: The same method is tried repeatedly, often with more intensity.
  • Practical Example: "The key doesn't work. I'm going to force it and jiggle it harder."

• Level 3: Flexible

  • Definition: Different known solutions of the same type are tried.
  • Practical Example: "The key doesn't work. I'll try the spare copy, look for an open window, or call a locksmith."

• Level 4: Creative

  • Definition: A new solution is invented within the problem's paradigm.
  • Practical Example: "The key doesn't work. I see the lock is simple, so I'll use this paperclip to try and pick it."

• Level 5: Fluid / Paradigmatic

  • Definition: The problem is redefined so that the original obstacle becomes irrelevant.
  • Practical Example: "Why obsess over the door? The goal is to get into the building. The back wall is under construction and there's an opening covered by a tarp. Let's go in that way."