I'm a newbie and need help to understand what is going on (What is Axie and what are NFTs)
→ Newbie questions
→ Axie Handbook: Getting started
IMPORTANT: read this first!
- Restart your browser and device.
- Reinstall the Axie application.
- Make sure your Ronin wallet is unlocked. Do this by clicking the Ronin wallet icon and entering your password.
- Try logging in and out of MetaMask/Ronin wallet.
- Check your internet speed here: https://fast.com/ - if your internet speed is very bad you might experience disconnects in game. Please change your location to fix.
- Make sure you you have an account setup here: https://marketplace.axieinfinity.com/sign-up
Frequently Encountered Issues and questions
Click arrows to see fixes.
- 1. I sent ETH directly from my Ethereum address to my Ronin address. What do I do?
- 2. I can’t find my withdrawn funds from Ronin / an unexpected error has occurred.
If you get this screen when withdrawing you need to navigate to https://bridge.axieinfinity.com/pending-withdrawal/YOURETHEREUMADDRESS
- 2.5 Metamask is not popping up when I click the confirm button.
- 3. I have multiple accounts on one seed phrase but after importing there is only 1 account