Automated missed-call text-back system for HVAC and plumbing companies — built as a demo to show trades businesses how they could stop losing jobs from unanswered calls.


The Problem

Tradespeople miss calls constantly - they're on a job, driving, or just busy. Every missed call is a potential lost job, and most callers move straight to the next company. There's no follow-up, no capture, and no second chance.


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What I Built


Tech Stack

Make, Twilio, Airtable, Google Calendar

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Documentation


SOP

System Architecture & Maintenance

Make Blueprints

Templates

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Walkthrough

https://www.loom.com/share/8b2c763f05004acb9676497e207c3430