Purpose

• Determine how factors external to the solution are restricting value realization.

Description

• Solutions may operate across various organizations within an enterprise, and therefore have many interactions and interdependencies.
• Solutions may depend on environmental factors that are external to the enterprise.
• Enterprise limitations may include factors such as culture, operations, technical components, stakeholder interests, or reporting structures.
• Assessing enterprise limitations identifies root causes and describes how enterprise factors limit value realization.
• This assessment may be performed at any point during the solution life cycle.
• Assessment activities are similar regardless of the timing and require the same skills.

Elements

1. Enterprise Culture Assessment
   • Enterprise culture is defined as the deeply rooted beliefs, values, and norms shared by the members of an enterprise.
   • Cultural assessments are performed to identify stakeholders' understanding and support for the solution and determine necessary cultural changes.
   • Internal and external stakeholders are evaluated to gauge understanding, perception of value, and the need for communication activities.
2. Stakeholder Impact Analysis
   • Provides insight into how the solution affects specific stakeholder groups.
   • Consider functions, locations, and concerns of stakeholders.
   • Functions include inputs, execution, and outputs of processes involving the solution.
3. Organizational Structure Changes
   • Assess the impact of the solution on the organization's structure.
   • Formal and informal relationships among stakeholders can enable or hinder change.
   • Consider if the reporting structure supports the solution and evaluate informal relationships.
4. Operational Assessment
   • Determine if the enterprise can effectively adapt to and utilize the solution.
   • Evaluate policies, capabilities, skill and training needs, human resources practices, risk management approaches, and supporting tools and technology.

Guidelines and Tools

1. Business Objectives: Considered when measuring and determining solution performance.
2. Change Strategy: The change strategy used or in use to implement the potential value.
3. Future State Descriptions: Boundaries of the proposed new, removed, or modified components of the enterprise, as well as the potential value expected from the future state.
4. Risk Analysis Results: The overall level of risk and the planned approach to modifying the individual risks.
5. Solution Scope: The solution boundaries to measure and evaluate.