Arena OVR Privacy Policy

Jackson Elite Consulting ("we", "our", or "us") operates the Arena OVR mobile application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

1. Information We Collect To provide and improve our Service, we may collect the following types of information:

Personal Data: Email address, First name, Last name, Profile images (if uploaded by the user).
App Data: Team affiliation, athletic metrics, and performance ratings (OVR) inputted by coaches or users.

2. How We Use Your Data We use the collected data for various purposes:

To provide and maintain the Service.
To allow coaches to manage teams, rosters, and performance tracking.
To notify users about changes to our Service.
To provide customer care and support.

3. Third-Party Services We use third-party services to facilitate our Service. These third parties have access to your Personal Data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Google Firebase: We use Firebase Authentication and Cloud Firestore for secure login and data storage. You can review Google's Privacy Policy here: https://policies.google.com/privacy

4. Data Security The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. We use commercially acceptable means to protect your Personal Data, including Firebase's built-in security rules.

5. Data Retention (How Long We Keep Your Data) We will retain your Personal Data and App Data only for as long as your account is active or as needed to provide the Service to your affiliated team or school. If an account is deleted, or if a user, coach, or school administrator requests data deletion, we will delete or permanently anonymize the associated personal data within 30 days, unless a longer retention period is required by law.

6. Children's Privacy Our Service may be used by students under the age of 13. We do not knowingly collect personally identifiable information from children under 13 without the consent of their coach, school, or parent. Coaches and Administrators are responsible for ensuring they have the right to input student data into the Service.

7. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us If you have any questions about this Privacy Policy or wish to request data deletion, please contact us via the organization Administrator or Head Coach