Privacy Policy

Effective Date: May 7, 2026

Last Updated: May 7, 2026

Arden (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use the Arden mobile application (“App”).

1. Information We Collect

1-1. Information You Provide

Profile information: Your name, your child’s name and age (optional, used to personalize AI responses)
Mood entries: Mood scores you enter before and after conversations
Conversation content: Text and voice messages you send within the App

1-2. Information Collected Automatically

Usage data: App feature usage patterns, session frequency, and interaction data collected via Firebase Analytics
Device information: Device model, iOS version, and app version for diagnostic purposes
Crash reports: Anonymized crash and performance data via Firebase Crashlytics

1-3. Subscription & Payment

All payment and subscription data is processed exclusively by Apple through the App Store. We do not collect, store, or have access to your payment information.

2. How We Use Your Information

Purpose	Data Used
Generate AI responses	Conversation content, profile context
Personalize your experience	Profile information, mood history
Improve the App	Anonymized usage and analytics data
Diagnose technical issues	Crash reports, device information
Manage subscriptions	Handled entirely by Apple