"Alta" ("we," "us," or "the Company", “the service”, “Alta Zero”) refers to AltaZero, reachable at support@alta-zero.com

These Terms of Service (“Terms”) govern your access to and use of our services.

1. Acceptance of Terms

By using our service, whether by calling, texting, or sending any content, you agree to these Terms. If you do not agree, do not use the service.

2. Eligibility

• You must be at least 18 years old and reside in the United States.
• The service is for individual users only (no businesses or organizations).
• You must register and authenticate via your mobile phone number.

3. Service Description and Limits

• We provide AI-assisted and/or human-assisted personal training exclusively by phone, text (SMS/MMS), and related tools.
• The service may also allow interaction with other users from time to time, and may connect you to third-party resources.
• We strive for high availability, but the service is not guaranteed to be available at all times, and may be interrupted or discontinued at any time for any reason.

4. Health Disclaimer

• The service is not a medical, mental health, or emergency service, and does not provide licensed healthcare or counseling.
• Do not use this service for medical emergencies or health-related advice. For emergencies, call 911 or your local emergency number.