Introduction
Aetna requires the use of their self-service portal for quoting groups with 2–100 eligible employees. This SOP outlines the steps for accessing the portal, running quotes, handling special requirements, and submitting a sold case. For assistance beyond the portal’s capabilities, contact:
Marti James
Email: Jamesm1@aetna.com
Part 1: Quoting a Group on the Aetna Portal
Step 1: Log in to the Aetna Producer Portal
Step 2: Access the Quoting Section
- On the top navigation bar, click "Quote & Enroll".
- Under the Enroll & Bill section, select "Small Group".
- Click "Ready to Quote" to view existing and prior quotes. This dashboard allows filtering by status and re-running quotes with updated information.
Step 3: Start a New Quote
Step 4: Enter Group Details
Fill out all required fields: