Admissions & Institutional Reporting , School of Computer Science & Information Systems

• Supported CSIS faculty by managing end-to-end graduate admissions operations using Etrieve (CMS), ensuring timely application processing, document tracking, and accurate decision-ready records.
• Built and maintained structured student data tracking (Excel/SQL) to monitor applicants → admits → enrollments, identify bottlenecks, and improve workflow visibility after application-process changes.
• Produced IR-style reporting for faculty, leadership including applications, confirmed enrollments, headcount snapshots, and retention indicators using SQL queries and Microsoft Office tools.
• Partnered with faculty to analyze enrollment patterns and drivers of lower enrollment, summarizing findings to support recruiting strategy and process improvements.
• Managed key registration, enrollment workflows (course registration support, student profile updates, transfer evaluations), ensuring data quality and consistency across student records.
• Assisted with degree audit support and academic readiness checks (research components, writing sample coordination), improving advising readiness and program compliance.
• Coordinated new graduate student orientation, including materials, communication plans, and live sessions to improve onboarding and early student success.
• Facilitated student-facing workshops (orientation/career guidance for incoming international students), strengthening engagement and reducing common process-related issues.
• Maintained strict confidentiality and FERPA-aligned handling of student records while collaborating across teams using Outlook and Teams.
• Maintained weekly backups and documentation/SOP-style notes to strengthen continuity and reduce operational risk.

Conducted new-student orientation sessions each semester, introducing incoming students to university processes, key resources, and how to navigate campus services successfully.