The Urgency tag functionality in posts enable users requesting help to emphasize on time constraints involved with the help requested.
Urgency tags give the person offering help a sense of seriousness depending on the urgency of the help requested, which sets the tone for the kind of conversation / help they can provide.
This also helps save valuable time in critical situations by enabling qualitative communication between both parties in attending to the needs.
Users make use of the tags and we see an increase in the following metrics: