As an engineer with a design-focused MBA and experience in Entrepreneurship, I combine the perspectives from business, design, and technology to challenge conventional thinking about innovation and deliver critical & creative insights. I am a technology generalist with a deep interest and understanding of emerging technologies such as ML, chatbot, and Voice assistant technologies. I create experiential prototypes to tell stories about Future and digital experiences. Check out here

Currently, I work as a Manager, Customer Experience at Questrade, leading a team of CX and Service Designers, managing and improving the customer experience for our existing offering, and designing and developing the new experiences through product and service innovation.

I am passionate about innovation in financial services, transportation, and retail and actively write on LinkedIn and Medium on innovation, strategy, and Futures.

Experience

<aside> 💼 Work

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<aside> 🎓 Education

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<aside> 🙋‍♂️ Volunteer

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Manager, Customer Experience

Questrade

Founder

Pixel360inc

Senior Associate

PwC Digital Services

Foresight Analyst

Idea Couture

Senior Engineer

ICAT

Founder

BigFoodTheory

M.B.A.

Rotman School of Management,

University of Toronto, Toronto, Canada

Bachelor of Engg

Hindustan Institute of Technology & Science, Chennai, India

Course creator and Instructor Udemy - Rapid Foresight For Business Strategy and Innovation

Founder

OpenIDEO Toronto, Canada

Marketing and Events Volunteer

Make A Difference, Delhi, India

Interested in hiring me?