What permissions do I need on the Ad Accounts and Pages that I want to use with Datagran?

You will need to have Ad Account or Page administrator permission since these status levels allow you to manage everything on the platform. It also means that you’re the "owner" of the brand's online presence. If a user only has lower-level access, he or she won’t be able to grant the necessary Ad Account or Page permissions- required for Datagran to create and publish campaigns on their behalf.

I can’t see the permissions request on Google

Please check if the invitation comes from the following link (https://ads.google.com/aw/accountaccess/users?ocid=278737115&__c=5097885635&__u=1625785003&authuser=0) in the tabs of users or admin. If you do not see the invitation it is because the user is not an admin of that account and cannot accept the permissions. You also have 5 minutes to accept the invitation, so if you started your registration a while ago, please start again and wait until you receive the request.

I’m having issues granting Facebook permissions. It says I’m not authorized.

Please confirm that you are the owner of the ad account you want to use on Datagran, or that you have Administrator or Advertiser permission, which can only be given by the account owner.